The biggest thing I love is that quality and people, not only the customers but the colleagues too, are at the forefront of everything that happens. I love the way the whole team supports each other. I enjoy the tasks, the balance you get from working from home and the office and the rapport I build with the customers. I love all the charity and volunteering opportunities.

I always give 100% in anything I do. That is just my nature. I’m very much all or nothing with no half measures. I’ve pulled off organising world championships, national and international events and overseen department projects and refits. I’ve also been involved in many charity events over the years which have been an experience and an honour. I feel lucky to have been involved in all these things and I am very proud of everything I’ve achieved. The thing I’m most proud of is that I’ve always been happy in my work and supported my children. I’ve been a single mum for over 14 years and always had at least one full time job. I love the buzz of being busy and reaching the unreachable. Life for me has never been easy, but since my late teens I’ve always been happy. You need a good balanced mindset and to know that nothing is impossible. Work and life are what you make them. My nan always used to say you can’t wait until life’s not hard anymore before you decide to be happy.