Insider profil
Keen to receive questions about
Top Insider Advice
Development never stops so own it; be the driver of your own skills development. Take time to build relationships and networks. Be brave to use your voice. No question is a stupid question so speak up if you need to ask or want to understand. Stay curious: everyone is human regardless of their level. People are always on hand to help so be confident to ask for it! Culture is key and great teams make great things happen!
Career path
L&D Director
First Central
Started 01/2017 to PresentCompany
What do you like about your job and the company?
People, People, People. They’re what make us who we are. We get things done around here, together! We have very clear goals as an organisation and everyone pulls in the same direction. Our Execs are approachable and always on hand for guidance. Ideas are welcomed and we never sit still, always wanting to be better and share in the success. Development programmes are designed to meet the needs of the business and we continually develop the talents and skills of our colleagues supporting their personal growth which creates an atmosphere of learning and knowledge sharing. And it’s fun here. People matter. Talk to anyone, I’m positive they’ll say the same.
Greatest achievements
Being part of a small team of three to organise a professional cycle road race over 10 days across the UK which was televised on Channel 4. Presenting to local district councils and agreeing road safety. Booking street entertainment, hospitality, the Queens Guards parading through Holborn and the Red Devils flying over Portsmouth are just a few of the super fun projects I’ve been involved in which were exciting and rewardingly exhausting! In recent years, influencing a change in company values and the introduction of a leadership development programme supporting all levels of leaders from aspiring right up to our very own Chiefs. And then there’s my team of credible experts who’ve risen to the challenge over the past few years to really push the boundaries of personal development and are now equipped with many qualifications to work one to one or with teams offering bespoke team building or psychometric personality feedback. Lastly, raising a family as a single mum and moving through the ranks to Director Level. This went hand in hand with feelings of imposter syndrome and was also an achievement of which I am proud.
Video
Angela W
Policy Review Specialist
Top Insider Advice
They often outweigh the negatives but get overlooked. Is a bad day really a bad day? Weigh it up and look for the positives. You’ll probably find it wasn’t so bad after all.
Luke P
Test Engineer
Top Insider Advice
Going above and beyond in your career can be a game changer. It’s not just about meeting expectations, it’s about exceeding them consistently. When moving to the Test Engineering team I had a lot to learn instantly and a few things that I could pick up once I got more confident in the role. To be more efficient I wanted to make sure I could do the more complex parts of the role so I taught myself how to do database searches and automation testing using Selenium in my own time. Going the extra mile not only showcases your dedication but also your commitment to the department and company. Going above and beyond can set you apart and open doors to new and exciting possibilities.
Alana R
Top Insider Advice
Throughout my career I’ve been on a learning journey regarding how I communicate. When I first started out, I was very shy and found it difficult to communicate confidently. I’d be nervous sending an email to someone I’d never met and spend hours over-analysing the content to make sure it was ‘perfect’ before sending it. As I sent more and more emails, met more people, and put myself out there for presentations, I grew in confidence but I still had a lot to learn. I’d often go into the specifics of everything and give people information overload because I was worried about missing something important. I got a lot of feedback around this and was regularly asked to “keep it high-level”. I really had to work at this, and I needed to get help from peers, mentors, managers and external research to understand what this meant, when it mattered and how to be effective at a higher level of detail. With years of practice, I am now much better at communicating and that’s helped me progress into a leadership position. This is just one example of me learning a skill which I thought was impossible. If I can do it, so can you!