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Marco D.

Operational Excellence Deployment Manager

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Top Insider Advice

I am a strong believer that opportunities are there for people if they have the work ethic and desire to seek them out. Having not gone to university, I chose to get my foot in the door of a company and seek out opportunities for careers once I was there. My advice is to research various roles within a company and find a few that interest you. Reach out to colleagues who do that role and find out what skills and experience are required and put yourself forward for opportunities to stretch yourself. Additionally, look for colleagues who are in senior roles and present themselves in a way that aligns with your values and ask them for advice!

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Career path

Operational Excellence Deployment Manager

First Central

Started 04/2022 to Present

Head of Continuous Improvement Projects

University Hospitals Sussex NHS Foundation Trust

From 09/2018 to 03/2022

Continuous Improvement Manager

Hastings Direct

From 07/2016 to 08/2018

Company

What do you like about your job and the company?

Getting to work with colleagues across the organisation, helping them solve problems in their work that will benefit them and the customer. Seeing colleagues have a breakthrough in new thinking from training or working together on a problem is my biggest personal driver of accomplishment.

Greatest achievements

I am most proud of getting to do a job that I am extremely passionate about and really enjoy! As my career has progressed, I have worked with hundreds of people, helping them to develop and acquire new skills to make improvements for customers as well as making their work more enjoyable.

Other insiders

Adam W

Product Manager

Top Insider Advice

It sounds obvious, but sometimes it can be easy to perform the actions required for your role in a way that doesn’t best amplify your strengths. Be acutely aware of your own strengths and play to them, putting together a development plan for areas of improvement. I’d recommend developing your strengths too. Just because you’re naturally good at something doesn’t mean you should rest on your laurels. Have a mindset of wanting to move from the top 10% to top 1%. Always welcome feedback too whether it’s positive or constructive. Don’t take constructive feedback negatively, to be imperfect is to be human. We all have areas we can improve on.

Paul F

Director of Data and Analytics

Top Insider Advice

My career experience causes me to provide the following advice, which is relevant for opportunities here at First Central: • Build credibility by doing what you say you will • Team spirit trumps all • Seek to understand and don’t judge a book by its cover • Give people space; micro-management is a killer • Be relentless in seeking to understand yourself • Coaching and mentoring are transformational and are amazing gifts you can give to others • Take risks and be brave • Be human, be vulnerable, show emotion to make yourself accessible

Parisa M

Risk & Compliance Governance Manager

Top Insider Advice

Whatever you’re good at, whether it be organisation or leadership or analytics, try your best to draw on those skills within your current role to really showcase what you do well. And not just in your role, look at other roles such as championing or volunteering to provide additional opportunities to really highlight what you are good at. This may then give you the chance to consider where you have improvements to make and think about how that can be achieved through shadowing, mentoring or further education / courses. There are so many opportunities at First Central to shine a light on our talents or improve our weaknesses. Take them!

Discussions with Marco D
What is the work-life balance like in your role?
in Career Tips·Thursday, March 23, 2023
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5 responses
191 views
How would you describe this company in 3 words?
in Career Tips·Tuesday, October 3, 2023
1 response
16 views
What's the most rewarding project you've worked on?
in Career Tips·Tuesday, November 21, 2023
1 response
20 views
How do you manage your workload in your role?
in Career Tips·Tuesday, March 12, 2024
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2 responses
10 views
Why did you choose to work in this industry?
in Career Tips·Tuesday, May 7, 2024
1 response
16 views