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Marco D.

Operational Excellence Deployment Manager

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Top Insider Advice

I am a strong believer that opportunities are there for people if they have the work ethic and desire to seek them out. Having not gone to university, I chose to get my foot in the door of a company and seek out opportunities for careers once I was there. My advice is to research various roles within a company and find a few that interest you. Reach out to colleagues who do that role and find out what skills and experience are required and put yourself forward for opportunities to stretch yourself. Additionally, look for colleagues who are in senior roles and present themselves in a way that aligns with your values and ask them for advice!

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Career path

Operational Excellence Deployment Manager

First Central

Started 04/2022 to Present

Head of Continuous Improvement Projects

University Hospitals Sussex NHS Foundation Trust

From 09/2018 to 03/2022

Continuous Improvement Manager

Hastings Direct

From 07/2016 to 08/2018

Company

What do you like about your job and the company?

Getting to work with colleagues across the organisation, helping them solve problems in their work that will benefit them and the customer. Seeing colleagues have a breakthrough in new thinking from training or working together on a problem is my biggest personal driver of accomplishment.

Greatest achievements

I am most proud of getting to do a job that I am extremely passionate about and really enjoy! As my career has progressed, I have worked with hundreds of people, helping them to develop and acquire new skills to make improvements for customers as well as making their work more enjoyable.

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Luke P

Test Engineer

Top Insider Advice

Going above and beyond in your career can be a game changer. It’s not just about meeting expectations, it’s about exceeding them consistently. When moving to the Test Engineering team I had a lot to learn instantly and a few things that I could pick up once I got more confident in the role. To be more efficient I wanted to make sure I could do the more complex parts of the role so I taught myself how to do database searches and automation testing using Selenium in my own time. Going the extra mile not only showcases your dedication but also your commitment to the department and company. Going above and beyond can set you apart and open doors to new and exciting possibilities.

Becky H

Finance Change Lead

Top Insider Advice

Had I not taken on a secondment I don’t think I would have found a role that I’m able to excel in and enjoy. This was a change to what I was used to as I’d never been part of a project team before. There were ups and downs but through my willingness to learn and put in effort I have found my niche and even now I don’t stop learning and understanding processes I may not have had exposure to in the past.

Alana R

Top Insider Advice

Throughout my career I’ve been on a learning journey regarding how I communicate. When I first started out, I was very shy and found it difficult to communicate confidently. I’d be nervous sending an email to someone I’d never met and spend hours over-analysing the content to make sure it was ‘perfect’ before sending it. As I sent more and more emails, met more people, and put myself out there for presentations, I grew in confidence but I still had a lot to learn. I’d often go into the specifics of everything and give people information overload because I was worried about missing something important. I got a lot of feedback around this and was regularly asked to “keep it high-level”. I really had to work at this, and I needed to get help from peers, mentors, managers and external research to understand what this meant, when it mattered and how to be effective at a higher level of detail. With years of practice, I am now much better at communicating and that’s helped me progress into a leadership position. This is just one example of me learning a skill which I thought was impossible. If I can do it, so can you!

Discussions with Marco D
What is the work-life balance like in your role?
in Career Tips·Thursday, March 23, 2023
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5 responses
191 views
How would you describe this company in 3 words?
in Career Tips·Tuesday, October 3, 2023
1 response
16 views
What's the most rewarding project you've worked on?
in Career Tips·Tuesday, November 21, 2023
1 response
20 views
How do you manage your workload in your role?
in Career Tips·Tuesday, March 12, 2024
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2 responses
10 views
Why did you choose to work in this industry?
in Career Tips·Tuesday, May 7, 2024
1 response
16 views