Reporting on the scale of online gambling across the world was particularly eye opening and ultimately resulted in better regulation and the promotion of gambling addiction helplines. I am lucky enough to have an ability to take the fear out of data, and presenting my research to teams that are uneasy with numbers is immensely satisfying. Seeing their understanding when presented with a chart rather than a table of numbers for example, and being able to provide accuracy around vague feelings is gratifying. I am also immensely proud to have been a part of First Central’s pay grading project which has seen us bring in a pay structure that’s much more open and fair for all.