Insider profil

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Lauren C.

Culture Lead

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Everyday LifeOur CulturePeople & DiversityRoleWhy usWork & Life with Us

Top Insider Advice

I’m a natural introvert and I don’t think anyone in my personal life would describe me as outgoing or confident! But, I’ve found in my career so far that the occasions where I’ve been brave - whether that’s deciding to move away from HR (even though I studied a Masters in the topic!) or saying yes to presenting in front of a crowd of senior leaders - have been the times where I’ve grown and developed the most. I’m at a point in my career where I’m eager to grow and progress, so being brave is something I try to make a conscious effort to do. It can be scary to say yes to things you might usually shy away from but, by getting more practice and exposure to these things, over time they naturally begin to feel a bit easier. Even if things don’t always go to plan, it’s all part of the journey.

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Career path

Culture Lead

First Central

Started 03/2023 to Present

Culture & Engagement Officer

First Central

From 11/2021 to 03/2023

HR Officer

Bailey & French

From 09/2019 to 11/2021

Company

What do you like about your job and the company?

I really love my job and working on trying to improve colleagues’ experiences at work is something I genuinely am passionate about. We spend so much of our time at work so why shouldn’t we try and make it positive? I also enjoy that I tend to get instant feedback in this role, either from an event or piece of communication, and hearing about how an initiative may have helped a colleague receive some help for themselves is really rewarding. I also enjoy being creative and getting to write comms and blog posts, so thinking of new ways to engage with colleagues throughout the year is a fun challenge.

Greatest achievements

I'm most proud of developing our Wellbeing offering for colleagues, resulting in us placing 7th in the Super Large Category of Great Place to Work’s list of the UK’s Best Workplaces to work for Wellbeing. Before I joined the team, we already had a Wellbeing programme colleagues were aware of. When I came on board, we were able to dedicate a lot more time and resource to our Wellbeing Strategy and try things we’d never done before. Feedback throughout the year was positive from our colleagues and I was really pleased that we recently achieved a place in the top 10 Best UK Workplaces to Work for Wellbeing list, an initiative run by Great Places to Work. Being the only Insurance company in the top 10 is also a pretty nifty achievement. We receive fantastic internal feedback from our colleagues on Wellbeing so to have our efforts validated and recognised externally too was exciting! I’m proud and feel lucky to work in a company where a huge emphasis is placed on the colleague experience and colleagues’ Wellbeing too.

Other insiders

Adam W

Product Manager

Top Insider Advice

It sounds obvious, but sometimes it can be easy to perform the actions required for your role in a way that doesn’t best amplify your strengths. Be acutely aware of your own strengths and play to them, putting together a development plan for areas of improvement. I’d recommend developing your strengths too. Just because you’re naturally good at something doesn’t mean you should rest on your laurels. Have a mindset of wanting to move from the top 10% to top 1%. Always welcome feedback too whether it’s positive or constructive. Don’t take constructive feedback negatively, to be imperfect is to be human. We all have areas we can improve on.

Joe M

Leadership Development Business Partner

Top Insider Advice

My advice would be to grow and develop with the business and don’t box yourself in with one particular career route in mind as other career paths can open up.

Jemma R

Talent Manager

Top Insider Advice

I have rarely asked for or applied for promotions during my career, generally feeling I was happy where I was and not wanting loads more responsibility, especially since I lost my 21-month-old daughter in 2015. I wanted to come to work, enjoy it and then go home without any added pressures (plus I hate being interviewed!) I think I have naturally progressed and become involved in other things, specifically over the past 10 years. I’ve done it by working hard, being loyal and putting effort into everything I do. I’ve been lucky that my managers have always recognised my potential and pushed me to progress myself and my career. It’s definitely helped when working for the same company for a number of years! I could probably have progressed a bit quicker if I had pushed for it, but that’s not me and that’s ok. You don’t have to be pushy to get where you want to be; it might just take a little longer.

Discussions with Lauren C
Have you found it easy to maintain a work-life balance?
in Career Tips·Tuesday, January 23, 2024
1 response
25 views
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in Application Advice·Monday, March 27, 2023
1 response
38 views
What are the characteristics of your most successful employees?
in Career Tips·Tuesday, May 23, 2023
1 response
31 views
How is this company different from your expectations?
in Career Tips·Tuesday, May 16, 2023
1 response
33 views
Tell me why you wanted to work here?
in Career Tips·Tuesday, June 27, 2023
1 response
27 views