Insider profil
Keen to receive questions about
Top Insider Advice
Going above and beyond in your career can be a game changer. It’s not just about meeting expectations, it’s about exceeding them consistently. When moving to the Test Engineering team I had a lot to learn instantly and a few things that I could pick up once I got more confident in the role. To be more efficient I wanted to make sure I could do the more complex parts of the role so I taught myself how to do database searches and automation testing using Selenium in my own time. Going the extra mile not only showcases your dedication but also your commitment to the department and company. Going above and beyond can set you apart and open doors to new and exciting possibilities.
Career path
Test Engineer
First Central
Started 08/2022 to PresentPolicy Review Specialist
First Central
From 08/2021 to 07/2022Travel and Lifestyle Consultant
First Central
From 02/2016 to 07/2021Company
What do you like about your job and the company?
At First Central we want to make the online journey easier for users, whether it’s the Quote to Buy journey, Online Renewal journey etc. The good thing about these projects is that we are involved from early stages and attend story mapping sessions to go though ideas of how to simplify the journeys and to give our advice on testing approaches. It also gives us the opportunity to put out ideas the business may not have thought about. This is rewarding because once the project has been finished and has been released into the Live environment it’s being used by millions of customers.
Greatest achievements
Looking back my greatest achievement is succeeding in a new industry and finding a career path I was completely unaware of. I immersed myself in learning, understanding the market and getting guidance from my new colleagues to enhance my skill set and understanding. Making this change has really taught me that with a growth mindset, determination and willingness to jump into the unknown you really can achieve success in unfamiliar territory. This doesn’t stop at work. I put it into my personal life by trying new things that I wouldn’t imagine doing like abseiling down the side of a castle for charity!
Chris B
Customer Claims Manager
Top Insider Advice
I really enjoy change delivery, developing ideas and simplifying processes in my role. ‘Find a role that supports your interests and develops your skills’, it provides longevity in the role, gives a sense of achievement and, overall, you’ll get enjoyment from the work you do.
Jacob H
Performance Analyst
Top Insider Advice
Ever since I started as a handler, I’ve constantly pushed for positive change, working with different business areas throughout my tenure and learning from each experience. When I think back to my application to become a Performance Analyst, I was lucky I could pull experiences from my time as a handler and team leader. However, they weren't all huge changes to processes or massive improvements to performance. Nothing is too small; as long as you’re tenacious, inquisitive and excited by continuous improvement, you're already halfway there!
Angela W
Policy Review Specialist
Top Insider Advice
They often outweigh the negatives but get overlooked. Is a bad day really a bad day? Weigh it up and look for the positives. You’ll probably find it wasn’t so bad after all.
