Insider profil

Picture of James D

James D.

Fraud Team Leader

Ask me a question
Customer and Operations

Keen to receive questions about

Career DevelopmentCareer TipsEveryday LifeGeneralOur CulturePeople & DiversityWhy usWork & Life with Us

Top Insider Advice

The army taught me a lot about personal values and it’s something I always look back to. Apply them into everything you do and you’ll go far. Make it clear where you want to get to in the future and take opportunities to learn and grow to get there. Always reach out to people as you never know where this will take you. Most importantly, do things outside your comfort zone regularly and what was previously daunting or hard will become easy!

Read more advice

Career path

Fraud Team Leader

First Central

Started 05/2021 to Present

Combat Medical Technician

First Central

From 03/2011 to 04/2018

Company

What do you like about your job and the company?

I have the pleasure of interviewing potential colleagues. It’s amazing to meet someone at interview stage then, fast forward a year, seeing them pass probation and move through the levels. Growing as individuals and employees, learning skills and progressing through their own careers. It’s amazing to be part of that journey to help mentor and guide them.

Greatest achievements

This is a huge achievement I’ve always been proud of. I was a lead medic in a team based in Moyamba, Sierra Leone, treating Ebola patients alongside providing clinical support to locals. This was one of my first experiences in a leadership role and I learnt so much from the six months I spent there. It was an extremely challenging operation, however one that will stand out forever because I grew so much during this period. It was here I realised just how important teamwork is in a lot of the work we do and that’s something I’ll always take away from this experience.

Other insiders

Jacob H

Performance Analyst

Top Insider Advice

Ever since I started as a handler, I’ve constantly pushed for positive change, working with different business areas throughout my tenure and learning from each experience. When I think back to my application to become a Performance Analyst, I was lucky I could pull experiences from my time as a handler and team leader. However, they weren't all huge changes to processes or massive improvements to performance. Nothing is too small; as long as you’re tenacious, inquisitive and excited by continuous improvement, you're already halfway there!

Parisa M

Risk & Compliance Governance Manager

Top Insider Advice

Whatever you’re good at, whether it be organisation or leadership or analytics, try your best to draw on those skills within your current role to really showcase what you do well. And not just in your role, look at other roles such as championing or volunteering to provide additional opportunities to really highlight what you are good at. This may then give you the chance to consider where you have improvements to make and think about how that can be achieved through shadowing, mentoring or further education / courses. There are so many opportunities at First Central to shine a light on our talents or improve our weaknesses. Take them!

Luke P

Test Engineer

Top Insider Advice

Going above and beyond in your career can be a game changer. It’s not just about meeting expectations, it’s about exceeding them consistently. When moving to the Test Engineering team I had a lot to learn instantly and a few things that I could pick up once I got more confident in the role. To be more efficient I wanted to make sure I could do the more complex parts of the role so I taught myself how to do database searches and automation testing using Selenium in my own time. Going the extra mile not only showcases your dedication but also your commitment to the department and company. Going above and beyond can set you apart and open doors to new and exciting possibilities.

Discussions with James D
Please tell me about the training when you first joined?
in Career Tips·mardi, mai 9, 2023
Picture of Chris
Picture of Jacob
3 responses
121 views
Can you share details of one of your achievements since you joined?
in Career Tips·mercredi, octobre 4, 2023
1 response
21 views
What has been your experience of flexible working?
in Career Tips·mardi, août 8, 2023
Picture of Ali
2 responses
35 views
How is this company different to your expectations before joining?
in Career Tips·mardi, novembre 28, 2023
1 response
30 views
Why did you choose this company?
in Career Tips·mardi, janvier 9, 2024
Best discussions & stories
Picture of Paul
Picture of Luke
3 responses
153 views