Insider profil
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Top Insider Advice
The army taught me a lot about personal values and it’s something I always look back to. Apply them into everything you do and you’ll go far. Make it clear where you want to get to in the future and take opportunities to learn and grow to get there. Always reach out to people as you never know where this will take you. Most importantly, do things outside your comfort zone regularly and what was previously daunting or hard will become easy!
Career path
Fraud Team Leader
First Central
Started 05/2021 to PresentCombat Medical Technician
British Army
From 03/2011 to 04/2018Company
What do you like about your job and the company?
I have the pleasure of interviewing potential colleagues. It’s amazing to meet someone at interview stage then, fast forward a year, seeing them pass probation and move through the levels. Growing as individuals and employees, learning skills and progressing through their own careers. It’s amazing to be part of that journey to help mentor and guide them.
Greatest achievements
This is a huge achievement I’ve always been proud of. I was a lead medic in a team based in Moyamba, Sierra Leone, treating Ebola patients alongside providing clinical support to locals. This was one of my first experiences in a leadership role and I learnt so much from the six months I spent there. It was an extremely challenging operation, however one that will stand out forever because I grew so much during this period. It was here I realised just how important teamwork is in a lot of the work we do and that’s something I’ll always take away from this experience.
Angela W
Policy Review Specialist
Top Insider Advice
They often outweigh the negatives but get overlooked. Is a bad day really a bad day? Weigh it up and look for the positives. You’ll probably find it wasn’t so bad after all.
Chris B
Customer Claims Manager
Top Insider Advice
I really enjoy change delivery, developing ideas and simplifying processes in my role. ‘Find a role that supports your interests and develops your skills’, it provides longevity in the role, gives a sense of achievement and, overall, you’ll get enjoyment from the work you do.
Jemma R
Talent Manager
Top Insider Advice
I have rarely asked for or applied for promotions during my career, generally feeling I was happy where I was and not wanting loads more responsibility, especially since I lost my 21-month-old daughter in 2015. I wanted to come to work, enjoy it and then go home without any added pressures (plus I hate being interviewed!) I think I have naturally progressed and become involved in other things, specifically over the past 10 years. I’ve done it by working hard, being loyal and putting effort into everything I do. I’ve been lucky that my managers have always recognised my potential and pushed me to progress myself and my career. It’s definitely helped when working for the same company for a number of years! I could probably have progressed a bit quicker if I had pushed for it, but that’s not me and that’s ok. You don’t have to be pushy to get where you want to be; it might just take a little longer.
