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James D.

Fraud Team Leader

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Top Insider Advice

The army taught me a lot about personal values and it’s something I always look back to. Apply them into everything you do and you’ll go far. Make it clear where you want to get to in the future and take opportunities to learn and grow to get there. Always reach out to people as you never know where this will take you. Most importantly, do things outside your comfort zone regularly and what was previously daunting or hard will become easy!

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Career path

Fraud Team Leader

First Central

Started 05/2021 to Present

Combat Medical Technician

British Army

From 03/2011 to 04/2018

Company

What do you like about your job and the company?

I have the pleasure of interviewing potential colleagues. It’s amazing to meet someone at interview stage then, fast forward a year, seeing them pass probation and move through the levels. Growing as individuals and employees, learning skills and progressing through their own careers. It’s amazing to be part of that journey to help mentor and guide them.

Greatest achievements

This is a huge achievement I’ve always been proud of. I was a lead medic in a team based in Moyamba, Sierra Leone, treating Ebola patients alongside providing clinical support to locals. This was one of my first experiences in a leadership role and I learnt so much from the six months I spent there. It was an extremely challenging operation, however one that will stand out forever because I grew so much during this period. It was here I realised just how important teamwork is in a lot of the work we do and that’s something I’ll always take away from this experience.

Other insiders

Angela W

Policy Review Specialist

Top Insider Advice

They often outweigh the negatives but get overlooked. Is a bad day really a bad day? Weigh it up and look for the positives. You’ll probably find it wasn’t so bad after all.

Luke P

Test Engineer

Top Insider Advice

Going above and beyond in your career can be a game changer. It’s not just about meeting expectations, it’s about exceeding them consistently. When moving to the Test Engineering team I had a lot to learn instantly and a few things that I could pick up once I got more confident in the role. To be more efficient I wanted to make sure I could do the more complex parts of the role so I taught myself how to do database searches and automation testing using Selenium in my own time. Going the extra mile not only showcases your dedication but also your commitment to the department and company. Going above and beyond can set you apart and open doors to new and exciting possibilities.

Paul F

Director of Data and Analytics

Top Insider Advice

My career experience causes me to provide the following advice, which is relevant for opportunities here at First Central: • Build credibility by doing what you say you will • Team spirit trumps all • Seek to understand and don’t judge a book by its cover • Give people space; micro-management is a killer • Be relentless in seeking to understand yourself • Coaching and mentoring are transformational and are amazing gifts you can give to others • Take risks and be brave • Be human, be vulnerable, show emotion to make yourself accessible

Discussions with James D
Please tell me about the training when you first joined?
in Career Tips·Tuesday, May 9, 2023
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3 responses
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Can you share details of one of your achievements since you joined?
in Career Tips·Wednesday, October 4, 2023
1 response
21 views
What has been your experience of flexible working?
in Career Tips·Tuesday, August 8, 2023
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2 responses
35 views
How is this company different to your expectations before joining?
in Career Tips·Tuesday, November 28, 2023
1 response
30 views
Why did you choose this company?
in Career Tips·Tuesday, January 9, 2024
Best discussions & stories
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3 responses
154 views