Insider profil
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Top Insider Advice
The army taught me a lot about personal values and it’s something I always look back to. Apply them into everything you do and you’ll go far. Make it clear where you want to get to in the future and take opportunities to learn and grow to get there. Always reach out to people as you never know where this will take you. Most importantly, do things outside your comfort zone regularly and what was previously daunting or hard will become easy!
Career path
Fraud Team Leader
First Central
Started 05/2021 to PresentCombat Medical Technician
First Central
From 03/2011 to 04/2018Company
What do you like about your job and the company?
I have the pleasure of interviewing potential colleagues. It’s amazing to meet someone at interview stage then, fast forward a year, seeing them pass probation and move through the levels. Growing as individuals and employees, learning skills and progressing through their own careers. It’s amazing to be part of that journey to help mentor and guide them.
Greatest achievements
This is a huge achievement I’ve always been proud of. I was a lead medic in a team based in Moyamba, Sierra Leone, treating Ebola patients alongside providing clinical support to locals. This was one of my first experiences in a leadership role and I learnt so much from the six months I spent there. It was an extremely challenging operation, however one that will stand out forever because I grew so much during this period. It was here I realised just how important teamwork is in a lot of the work we do and that’s something I’ll always take away from this experience.
Chris B
Customer Claims Manager
Top Insider Advice
I really enjoy change delivery, developing ideas and simplifying processes in my role. ‘Find a role that supports your interests and develops your skills’, it provides longevity in the role, gives a sense of achievement and, overall, you’ll get enjoyment from the work you do.
Adam W
Product Manager
Top Insider Advice
It sounds obvious, but sometimes it can be easy to perform the actions required for your role in a way that doesn’t best amplify your strengths. Be acutely aware of your own strengths and play to them, putting together a development plan for areas of improvement. I’d recommend developing your strengths too. Just because you’re naturally good at something doesn’t mean you should rest on your laurels. Have a mindset of wanting to move from the top 10% to top 1%. Always welcome feedback too whether it’s positive or constructive. Don’t take constructive feedback negatively, to be imperfect is to be human. We all have areas we can improve on.
Becky H
Finance Change Lead
Top Insider Advice
Had I not taken on a secondment I don’t think I would have found a role that I’m able to excel in and enjoy. This was a change to what I was used to as I’d never been part of a project team before. There were ups and downs but through my willingness to learn and put in effort I have found my niche and even now I don’t stop learning and understanding processes I may not have had exposure to in the past.
