Insider profil
Keen to receive questions about
Top Insider Advice
The army taught me a lot about personal values and it’s something I always look back to. Apply them into everything you do and you’ll go far. Make it clear where you want to get to in the future and take opportunities to learn and grow to get there. Always reach out to people as you never know where this will take you. Most importantly, do things outside your comfort zone regularly and what was previously daunting or hard will become easy!
Career path
Fraud Team Leader
First Central
Started 05/2021 to PresentCombat Medical Technician
British Army
From 03/2011 to 04/2018Company
What do you like about your job and the company?
I have the pleasure of interviewing potential colleagues. It’s amazing to meet someone at interview stage then, fast forward a year, seeing them pass probation and move through the levels. Growing as individuals and employees, learning skills and progressing through their own careers. It’s amazing to be part of that journey to help mentor and guide them.
Greatest achievements
This is a huge achievement I’ve always been proud of. I was a lead medic in a team based in Moyamba, Sierra Leone, treating Ebola patients alongside providing clinical support to locals. This was one of my first experiences in a leadership role and I learnt so much from the six months I spent there. It was an extremely challenging operation, however one that will stand out forever because I grew so much during this period. It was here I realised just how important teamwork is in a lot of the work we do and that’s something I’ll always take away from this experience.
Maria S
L&D Director
Top Insider Advice
Development never stops so own it; be the driver of your own skills development. Take time to build relationships and networks. Be brave to use your voice. No question is a stupid question so speak up if you need to ask or want to understand. Stay curious: everyone is human regardless of their level. People are always on hand to help so be confident to ask for it! Culture is key and great teams make great things happen!
Adam W
Product Manager
Top Insider Advice
It sounds obvious, but sometimes it can be easy to perform the actions required for your role in a way that doesn’t best amplify your strengths. Be acutely aware of your own strengths and play to them, putting together a development plan for areas of improvement. I’d recommend developing your strengths too. Just because you’re naturally good at something doesn’t mean you should rest on your laurels. Have a mindset of wanting to move from the top 10% to top 1%. Always welcome feedback too whether it’s positive or constructive. Don’t take constructive feedback negatively, to be imperfect is to be human. We all have areas we can improve on.
Paul F
Director of Data and Analytics
Top Insider Advice
My career experience causes me to provide the following advice, which is relevant for opportunities here at First Central: • Build credibility by doing what you say you will • Team spirit trumps all • Seek to understand and don’t judge a book by its cover • Give people space; micro-management is a killer • Be relentless in seeking to understand yourself • Coaching and mentoring are transformational and are amazing gifts you can give to others • Take risks and be brave • Be human, be vulnerable, show emotion to make yourself accessible
